Cash Applications Specialist - Remote

Overview

As a Cash Applications Specialist, you will be responsible for applying daily customer payments to accounts, ensuring payments are applied correctly by properly researching payments and working with the collections team.

In Short

• Daily cash application from Checks, ACH, Wire, or Credit Card payments.
• Conduct account research and analysis to resolve payment discrepancies if needed.
• Communicate and follow up effectively with the direct manager regarding customer issues on a timely basis.
• Establish and maintain effective and cooperative working relationships with customers and company staff.
• Meet defined department goals.
• Retain procedural information with note-taking.
• Provide top-notch customer service to both internal and external customers.
• Perform special assignments/projects as required.
• Other duties assigned.

Requirements

• 2-4 years of experience in cash applications and customer service.
• Must be able to work independently based on periodic guidance and direction.
• Excellent organization, accuracy, and follow-up skills.
• Strong communication skills to include verbal and written.
• Able to use Microsoft Office Suite, especially Excel.
• Excellent attention to detail.
• Must be able to perform tasks in a timely and safe manner.
• Must be able to multi-task.

Benefits

• Employee Stock Ownership Program (ESOP).
• 401(k) company matching.
• Health/Dental/Vision/Disability Insurance/Life Insurance.
• Paid Time Off.
• Paid Holidays.