Call Center Representative - Hybrid Remote Position

Overview

Lehigh Valley Baths is looking for a full-time Call Center Representative to join their team in a hybrid-remote role. The position involves contacting homeowners to set up appointments for consultations, contributing to the company's growth in the acrylic bath remodeling industry.

In Short

• Full-time hybrid-remote position.
• Contact homeowners by telephone to set up appointments.
• Input lead information and update reports.
• Deliver and adjust scripted pitches to homeowners.
• Handle homeowner's questions and objections.
• Confirm appointments with sales representatives.
• Receive and make calls from potential homeowners.
• Follow up on initial interactions with homeowners.
• Maintain reports and update lead information.
• Training provided for product knowledge.

Requirements

• Prior call center or relevant sales experience required.
• Knowledge of sales and marketing principles.
• Proficiency in relevant computer applications.
• Must be local to the Lehigh Valley area.
• Ability to work both in-office and remotely.

Benefits

• Base hourly wage plus uncapped commission.
• Opportunity to work for a fast-growing company.
• Make a positive impact on homeowners' lives.