Workfront Administrator - Remote

Overview

The Workfront Administrator is responsible for managing the day-to-day administration of Workfront and supporting user needs, focusing on user experience and system improvements.

In Short

• Manage and resolve incoming user tickets.
• Troubleshoot user or system issues.
• Provide support following releases and onboarding.
• Lead user demos to drive adoption.
• Update training materials in collaboration with the training team.
• Collaborate with architects and developers for new workflows.
• Monitor system performance and usage trends.
• Stay informed on Workfront product releases.
• Continuously improve as a Workfront Administrator.

Requirements

• 3+ years of experience as a Workfront Administrator.
• Workfront Core Developer Certification preferred.
• Deep understanding of Workfront administration.
• Excellent troubleshooting skills.
• Self-motivated technology enthusiast.
• Strong customer service and communication skills.
• Proven ability to work collaboratively across teams.
• Experience with technical security and compliance.
• Familiarity with agile and waterfall frameworks.
• Comfortable in uncertain environments.

Benefits

• Opportunity to work remotely.
• Supportive and inclusive work environment.
• Continuous learning and development opportunities.