Estimation & Intake Manager - Remote

Overview

We are seeking a dedicated and knowledgeable Estimations and Intake Manager to play a crucial role ensuring a smooth experience for patients. This individual will lead a team that assists patients with verifying benefits, obtaining prior authorizations, providing accurate cost estimates, answering billing inquiries, and offering comprehensive guidance on insurance coverage, payment options, and financial assistance programs.

In Short

• Manage the Estimations, Intake and Prior-Authorization Team.
• Supervise, train, and mentor a team of estimation specialists.
• Provide accurate, timely, and comprehensive cost estimates for patients.
• Work closely with clinical teams and billing departments.
• Ensure patients are informed of potential out-of-pocket costs.
• Collaborate with billing and insurance departments.
• Provide education to patients regarding their financial obligations.
• Continuously assess and improve policies for accuracy and efficiency.
• Address discrepancies or disputes regarding procedure cost estimates.
• Utilize and manage healthcare software tools and systems.

Requirements

• Bachelor’s degree in healthcare administration or related field.
• Minimum of 3 years of experience in healthcare billing or financial services.
• Strong knowledge of healthcare insurance plans and billing practices.
• Exceptional customer service skills.
• Experience with healthcare software systems and Microsoft Office Suite.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment.

Benefits

• Opportunity to enhance operational workflow and improve patient satisfaction.
• Supportive work environment with a focus on patient care.
• Possibility of remote work options.
• Continuous professional development and training opportunities.
• Collaborative team atmosphere.