Customer Service Representative - Remote

Overview

As a Customer Service Representative, you will provide exceptional service and handle customer inquiries with professionalism in a structured and organized environment.

In Short

• Assist customers via phone, email, and text.
• Resolve inquiries and provide product information.
• Support the team in improving processes and customer satisfaction.
• Handle customer inquiries with care and professionalism.
• Provide solutions and escalate issues when necessary.
• Maintain detailed records of customer interactions.

Requirements

• Excellent communication skills.
• Previous customer service experience is a plus, but not required.
• A positive attitude and problem-solving skills.
• A reliable internet connection and a quiet workspace.

Benefits

• Commission-based merit.
• Flexible schedules to maintain work-life balance.
• Comprehensive training and career development opportunities.
• A supportive and friendly remote work environment.
• Opportunities for advancement within the company.
• A vibrant team culture with virtual team-building activities.