Work From Home Client Relations Manager - Remote

Overview

We are seeking a motivated and experienced Work From Home Client Relations Manager to lead and manage client relationships while providing outstanding service and product solutions. In this role, you will focus on enhancing customer satisfaction, resolving complex inquiries, and driving growth by identifying opportunities for cross-selling and up-selling. The ideal candidate will have a proven track record in client management, excellent communication skills, and a passion for the insurance industry.

In Short

• Manage and nurture relationships with both new and existing clients.
• Provide expert guidance on insurance products to help clients make informed decisions.
• Resolve client issues and concerns promptly, ensuring satisfaction.
• Identify opportunities for upselling and cross-selling insurance products.
• Track client interactions and maintain accurate records.
• Collaborate with the sales team to ensure client needs are met and expectations exceeded.
• Participate in training to stay current with insurance products and industry trends.

Requirements

• Previous experience in client relations, customer service, or sales management.
• Strong communication and problem-solving skills.
• Self-motivated, proactive, and able to work independently in a remote setting.
• Ability to manage multiple client accounts and prioritize effectively.
• Must obtain necessary insurance licensing (candidates cover their own licensing costs).
• Access to a reliable internet connection and a quiet home office environment.

Benefits

• Flexible work schedule.
• Opportunity to work from home.
• Professional development opportunities.
• Supportive team environment.
• Competitive compensation package.