Customer Service Representative - Work from Home - Remote

Overview

AO Global Life is a rapidly growing company dedicated to providing top-tier insurance solutions and exceptional customer service. We believe in a people-first approach, ensuring our customers receive the best support while providing employees with a flexible work environment and growth opportunities.

In Short

• Assist customers via phone, email, and chat with inquiries about policies, claims, and services
• Provide knowledgeable and friendly customer support while resolving issues efficiently
• Maintain accurate records of customer interactions and follow-up tasks
• Collaborate with the team to enhance the customer experience and meet service goals
• Stay informed about company products and services to offer the best solutions
• Work from Home Flexibility - No commute, work from anywhere
• Competitive Pay - + performance-based incentives
• Paid Training - Get fully equipped to succeed in your role
• Career Growth - Opportunities for advancement within the company
• Supportive Team - A positive and motivating work culture

Requirements

• Strong communication and interpersonal skills
• Ability to handle customer inquiries professionally and efficiently
• Self-motivated and organized in a remote work setting
• Basic computer skills and ability to multitask
• Previous customer service experience is a plus, but not required

Benefits

• Work from Home Flexibility - No commute, work from anywhere
• Competitive Pay - + performance-based incentives
• Paid Training - Get fully equipped to succeed in your role
• Career Growth - Opportunities for advancement within the company
• Supportive Team - A positive and motivating work culture