Senior Project Manager - Remote

Overview

The Senior Project Manager is responsible for management of assigned technical projects, driving strategy, planning, design, execution, and testing for AHEAD’s End Customer projects while focusing on elevating and differentiating AHEAD’s Customer experience.

In Short

• Manage assigned technical projects.
• Drive strategy, planning, design, execution, and testing.
• Focus on enhancing customer experience.
• Advocate for the customer in every interaction.
• Examine touch-points to improve execution.
• Provide a sustainable and standardized experience.
• Manage day-to-day project segments.
• Oversee the aggregate effort of multiple projects.
• Facilitate coaching and mentoring for junior staff.
• Act as a single point of knowledge and control.

Requirements

• Experience in project management.
• Strong leadership and communication skills.
• Ability to manage multiple projects simultaneously.
• Proven track record in enhancing customer experience.
• Experience in coaching and mentoring.
• Strong analytical and problem-solving skills.
• Familiarity with cloud infrastructure and automation.
• Ability to work collaboratively in a team environment.
• Understanding of technical project management methodologies.
• Commitment to diversity and inclusion.

Benefits

• Equal opportunity employer.
• Culture of belonging and respect.
• Opportunities for professional growth.
• Supportive work environment.
• Focus on diversity and inclusion.
• Empowerment to drive change.
• Access to advanced tools and technologies.
• Collaborative team culture.
• Flexible work arrangements.
• Competitive compensation package.