Remote Otter LogoRemoteOtter

Product Management Director - Remote

Posted Yesterday
Product
Full Time
Worldwide

Overview

We are seeking a passionate, experienced product leader to drive the continued success of Salesforce’s market-leading Field Service product, focusing on the EMEA region.

In Short

  • Drive product adoption of Salesforce Field Service.
  • Create scalable processes and assets.
  • Work with cross-functional teams on customer engagements.
  • Own the engagement strategy for the Field Service Product team.
  • Represent Salesforce as a product expert.
  • Deliver enablement content for customer success.
  • Evangelize innovation in Field Service.
  • Feed strategic customer requirements into the Product team.
  • Drive resolution of strategic customer requests.
  • High energy and passion for the job.

Requirements

  • 5+ years of Field Service / Customer Service domain experience.
  • Experience presenting to C-suite executives.
  • Strong organizational and analytical skills.
  • Excellent written and oral communication skills.
  • Experience in gathering customer needs into product requirements.
  • B.S. degree in Computer Science, MIS or related degree preferred.
  • Salesforce Admin, Service Cloud Consultant, and Field Service Consultant Certifications.
  • Experience in key industry verticals like manufacturing, utilities, and healthcare.

Benefits

  • Inclusive recruitment process.
  • Commitment to drive Equality in communities and workplaces.
  • Equal pay and inclusive benefits.
  • Employee resource groups.
  • Opportunities for career growth.

.C

- Chile

621-India SEZ is part of Salesforce, the world's #1 Customer Success Platform and CRM, dedicated to empowering companies to connect with their customers in innovative ways. With a strong commitment to core values, Salesforce inspires businesses across various industries to embrace change through AI, data, and cloud computing. The company fosters a collaborative and inclusive work environment, offering opportunities for interns and new graduates to work on impactful projects, engage in mentorship programs, and participate in community service. Recognized as one of the most innovative companies and best workplaces, Salesforce is focused on driving performance, career growth, and making a positive impact on the world.

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