Senior Product Manager, Work Discovery - Remote

Overview

The Senior Product Manager, Work Discovery will lead the operational work definition, prioritization, and completion across the workforce throughout the ZHL mortgage lifecycle, ensuring efficient and effective workflows.

In Short

• Define and own work discovery across the business.
• Design systems for multi-step business processes into actionable units.
• Ensure operator actions are captured in-system for visibility.
• Collaborate with Sales, Fulfillment, and Operations leaders.
• Drive adoption of systems that change operator behavior.
• Navigate legacy tooling and regulatory constraints.
• Work in a remote environment with flexibility.
• Be part of a team that values diverse experiences and backgrounds.
• Contribute to a culture of innovation and inclusion.
• Help redefine the home financing experience for consumers.

Requirements

• 5+ years of product management experience.
• Experience with internal tools, workflow products, or platforms.
• Strong systems thinking and analytical skills.
• Experience working with Operations teams.
• Ability to design systems for evolving work processes.
• Excellent stakeholder management skills.
• Experience in regulated environments is a plus.
• Ability to navigate cross-functional complexity.
• Strong communication and collaboration skills.
• Pragmatic and execution-oriented mindset.

Benefits

• Competitive base salary with equity awards.
• Flexible work environment.
• Inclusive and innovative company culture.
• Opportunities for career growth and development.
• Recognition as a top workplace.