Travel Research and Customer Service Representative - Remote

Overview

Our company is a travel agency dedicated to providing exceptional service to our clients. We specialize in creating personalized travel itineraries for our customers, ensuring they have a seamless and memorable travel experience.

In Short

• Part-time position as a Travel Research and Customer Service Representative.
• Assist customers with travel inquiries via phone and online chat.
• Research and book travel accommodations.
• Provide recommendations on destinations and activities.
• Ensure customer satisfaction throughout the booking process.
• Handle customer service issues and resolve conflicts.
• Maintain accurate records of customer interactions and bookings.
• Assist with general administrative tasks as needed.
• Flexible work hours and the ability to work remotely.
• Opportunity for growth and advancement within the company.

Requirements

• Excellent communication skills, both written and verbal.
• Strong customer service skills and a friendly demeanor.
• Attention to detail and ability to multitask in a fast-paced environment.
• Basic computer skills, including proficiency in Microsoft Office.
• Prior experience in the travel industry or customer service is a plus.
• Must have a reliable internet connection and a quiet workspace.

Benefits

• Flexible work hours and the ability to work remotely.
• Training provided on how to register and use suppliers' systems.
• Opportunity for growth and advancement within the company.