Consultant fonctionnel Support SAP OpenText VIM (H/F) - Remote

Overview

TeamWork is a major player in consulting, technological integration, and innovation, established in Europe, Asia, and North America.

In Short

• Intervene remotely and on-site to optimize support without disrupting service organization.
• Design, configure, test, and implement information systems, particularly in billing.
• Ensure compliance with Service Level Agreements (SLA) and guarantee optimal customer satisfaction.
• Analyze issues on productive systems and provide resolutions.
• Train clients on SAP OpenText VIM systems and document all interventions.
• Propose sustainable solutions and improvement plans.
• Support team members during internal work sessions.
• 5+ years of experience in SAP support, particularly OpenText VIM.
• Experience in SAP S/4 HANA or ECC6 environments.
• Fluent in French and English.

Requirements

• BAC + 3 or higher education.
• Autonomy, initiative, and a strong service orientation.
• Teamwork and flexibility.
• Ability to share knowledge and a desire to enhance skills.

Benefits

• Great Place to Work certification in 2024.
• Focus on quality of life at work.
• Open to all diversities and individuals with disabilities.