Remote Destination Specialist

Overview

As a Remote Destination Specialist, you will serve as a strategic partner in our clients’ travel journeys—from the spark of an idea to a smooth return home. This role is central to our service model, ensuring every detail is managed and every experience reflects the gold standard of personalized service.

In Short

• Serve as the primary liaison for client inquiries via email, phone, and messaging platforms.
• Coordinate travel bookings, changes, cancellations, and special accommodations.
• Provide guidance on destinations, travel requirements, and agency processes.
• Confirm itineraries, timelines, and expectations before departure.
• Conduct post-travel follow-ups to gather feedback.
• Address and resolve challenges with empathy and efficiency.
• Work 100% remotely with flexibility.
• Access to exclusive travel benefits and discounts.
• Receive structured onboarding and continuous training.
• Be part of a collaborative, values-driven culture.

Requirements

• Clear, confident written and verbal communication skills.
• Proven background in customer service; travel experience is a strong advantage.
• Detail-oriented with excellent organizational skills.
• Comfortable with digital tools and booking platforms.
• Genuine enthusiasm for travel and helping others.

Benefits

• 100% remote flexibility.
• Access to exclusive travel benefits.
• Structured onboarding and mentorship.
• Collaborative culture focused on growth.