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Remote Destination Specialist

Posted 4 hours ago
Customer Service
Full Time
USA

Overview

As a Remote Destination Specialist, you will serve as a strategic partner in our clients’ travel journeys—from the spark of an idea to a smooth return home. This role is central to our service model, ensuring every detail is managed and every experience reflects the gold standard of personalized service.

In Short

  • Serve as the primary liaison for client inquiries via email, phone, and messaging platforms.
  • Coordinate travel bookings, changes, cancellations, and special accommodations.
  • Provide guidance on destinations, travel requirements, and agency processes.
  • Confirm itineraries, timelines, and expectations before departure.
  • Conduct post-travel follow-ups to gather feedback.
  • Address and resolve challenges with empathy and efficiency.
  • Work 100% remotely with flexibility.
  • Access to exclusive travel benefits and discounts.
  • Receive structured onboarding and continuous training.
  • Be part of a collaborative, values-driven culture.

Requirements

  • Clear, confident written and verbal communication skills.
  • Proven background in customer service; travel experience is a strong advantage.
  • Detail-oriented with excellent organizational skills.
  • Comfortable with digital tools and booking platforms.
  • Genuine enthusiasm for travel and helping others.

Benefits

  • 100% remote flexibility.
  • Access to exclusive travel benefits.
  • Structured onboarding and mentorship.
  • Collaborative culture focused on growth.

Sweetcarolinatravels

Sweetcarolinatravels

Sweet Carolina Travel is a dedicated travel advisory service that focuses on providing personalized, high-quality support to travelers across the nation. With a commitment to trust, consistency, and heartfelt service, the company aims to create seamless and memorable travel experiences for its clients. Sweet Carolina Travel values strong communication, attention to detail, and a genuine passion for travel, fostering a community culture that emphasizes connection and meaningful memories. The company offers fully remote work flexibility, exclusive travel perks, and opportunities for professional development, making it an ideal workplace for those who love to help others explore the world.

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