Content Moderator - Remote

Overview

Join a Company That Invests in You. Seeking Alpha is the world's leading community of engaged investors. We’re the go-to destination for investors looking for actionable stock market opinions, real-time market analysis, and unique financial insights. At the same time, we’re also dedicated to creating a workplace where our team thrives. We’re passionate about fostering a flexible, balanced environment with remote work options and an array of perks that make a real difference.

Here, your growth matters. We prioritize your development through ongoing learning and career advancement opportunities, helping you reach new milestones. Join Seeking Alpha to be part of a company that values your unique journey, supports your success, and champions both your personal well-being and professional goals.

In Short

• Address reports of abusive comments and remove content that violates our community guidelines.
• Screen comments from new users to maintain high-quality discussions.
• Monitor comments flagged by our internal system for compliance.
• Conduct daily audits of specific comment sections.
• Perform daily audits of political comment sections.
• Suspend users who habitually violate our terms of use and escalate serious abuse to the moderation team leader.
• Ensure timely discussion by clearing comment queues in the content management system quickly.
• Handover a clean board at the end of each shift.
• Flag and report problematic user accounts to the manager.
• Identify positive, contributing users.
• Remove spam accounts to maintain a genuine and productive community.

Requirements

• 2+ years of prior experience in content moderation or a related field is a plus.
• Excellent written and spoken communication skills in English, with a strong understanding of slang, tone, and context.
• Attention to detail with the ability to make timely and accurate decisions.
• Strong understanding of financial, investment, and business terminology and the ability to apply this knowledge in moderation tasks.
• Strong understanding of content guidelines and the ability to enforce them consistently.
• Ability to work both independently and as part of a team to ensure smooth moderation processes.

Benefits

• Flexible work environment.
• Remote work options.
• Ongoing learning and career advancement opportunities.
• Support for personal well-being and professional goals.