Remote Otter LogoRemoteOtter

Remote Travel Consultant

Posted 6 hours ago
Customer Service
Full Time
USA

Overview

As a Remote Travel Consultant, you’ll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely memorable.

In Short

  • Engage with client inquiries across email, phone, and messaging channels.
  • Support travelers with booking updates, modifications, cancellations, and special requests.
  • Provide accurate insights on destinations and agency procedures.
  • Follow up to confirm trip details and gather feedback post-travel.
  • Resolve concerns with empathy and efficiency.
  • Work fully remote with flexible scheduling.
  • Access to exclusive travel perks and discounts.
  • Professional development through ongoing training and mentorship.
  • Community culture focused on travel and meaningful experiences.

Requirements

  • Strong written and verbal communication skills.
  • Experience in customer service, ideally in travel or hospitality.
  • High attention to detail and organizational skills.
  • Tech-savvy and quick to adapt to new systems.
  • A genuine love for travel and helping others.

Benefits

  • Fully remote flexibility.
  • Exclusive travel perks and discounts.
  • Professional development opportunities.
  • Supportive community culture.

Sawmilldcllc

Sawmilldcllc

Sawmilldcllc is a travel-focused company dedicated to providing exceptional client support throughout the travel journey. With a fully remote team, the company emphasizes strong customer service and aims to ensure a smooth and positive experience for travelers. Sawmilldcllc values organization, independence, and a passion for travel, offering flexible scheduling, comprehensive training, and growth opportunities within the industry. The company fosters a supportive and collaborative remote work environment, making it an ideal place for individuals who enjoy helping others and are eager to learn.

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