Senior Care Engineer - Remote

Overview

The Senior Care Engineer delivers Care support services to customers including but not limited to 24x7x365, remote activities for Nokia Core products in Policy (PCRF) domain, solutions, and complex networks during Care phase. Complies to the standard and emergency case handling processes.

In Short

• Delivers Care support services to customers.
• Handles remote activities for Nokia Core products.
• Focuses on Policy (PCRF) domain.
• Provides solutions for complex networks.
• Works during Care phase of services.
• Complies with standard case handling processes.
• Available for emergency case handling.
• Operates 24x7x365.
• Engages with customers for support services.
• Ensures quality and compliance in service delivery.

Requirements

• Experience in Care support services.
• Knowledge of Nokia Core products.
• Familiarity with Policy (PCRF) domain.
• Ability to manage complex networks.
• Strong problem-solving skills.
• Ability to work under pressure.
• Excellent communication skills.
• Availability for 24x7 operations.
• Experience with emergency case handling.
• Team player with a customer-oriented approach.

Benefits

• Opportunity to work with a leading technology company.
• Hybrid work environment.
• Continuous learning and development opportunities.
• Competitive salary and benefits package.
• Dynamic and inclusive workplace culture.
• Access to advanced tools and technologies.
• Supportive team and management.
• Work-life balance initiatives.
• Opportunities for career advancement.
• Engagement in innovative projects.