Network Management Solution Specialist - Remote

Overview

This role involves working closely with developers, architects, and customer-facing teams to ensure high-quality software delivery and customer satisfaction.

In Short

• Hands-on technical role in a dynamic environment
• Work directly with developers and architects
• Engage with customer-facing teams and end customers
• Focus on superior software delivery
• Adopt a customer-focused perspective
• Apply creative insights for troubleshooting
• Execute diagnostic approaches to address issues
• Ensure high levels of customer satisfaction
• Understand all components of the platform and infrastructure
• Collaborate in a hybrid work environment

Requirements

• Thorough understanding of platform components
• Experience in software delivery
• Strong troubleshooting skills
• Ability to work in a dynamic environment
• Customer-focused mindset
• Creative problem-solving abilities
• Collaboration skills with technical and non-technical teams
• Experience in a hybrid work setting

Benefits

• Opportunity to work in a dynamic environment
• Collaboration with diverse teams
• Focus on customer satisfaction
• Hands-on experience with software delivery
• Hybrid work model