Part-Time After-Hours Intake Specialist - Remote

Overview

This part-time, remote position involves being the first point of contact for potential clients of a personal injury law firm during after-hours.

In Short

• Part-time position focused on after-hours client intake.
• Work schedule includes evenings, weekends, and holidays.
• Handle incoming calls, emails, and inquiries.
• Conduct intake interviews for case evaluation.
• Provide excellent customer service to prospective clients.
• Enter information into case management systems.
• Assist in scheduling consultations and signing up clients.
• Maintain confidentiality and professionalism.
• Requires a minimum of 3 years of experience in personal injury intakes.
• Compensation based on calls handled plus bonuses.

Requirements

• 3+ years of experience in personal injury law firm intake.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently with minimal supervision.
• Comfortable with technology and CRM systems.
• Reliable internet connection and home office setup.
• Availability to work specified hours including weekends and holidays.

Benefits

• Flexible remote work environment.
• Opportunity to work with a dedicated team.
• Bonuses for successfully signed clients.
• Experience in a rewarding field of personal injury law.