Medical Operations Officer - Remote

Overview

The Medical Operations Officer is responsible for managing medical referrals and coordinating care for seafarers globally, ensuring timely and high-quality medical attention.

In Short

• Manage end-to-end medical referrals for seafarers.
• Coordinate medical cases across multiple countries and time zones.
• Liaise with patients, captains, agents, and healthcare providers.
• Document and maintain accurate medical records.
• Provide regular status updates to clients and stakeholders.
• Coordinate transportation logistics for medical evacuations.
• Support urgent case decision-making.
• Ensure compliance with GDPR and HIPAA standards.
• Organize transportation, visas, and appointments.
• Act quickly in crisis scenarios.

Requirements

• Excellent communication in English and Spanish.
• Strong time management and organizational skills.
• Attention to detail and decision-making under pressure.
• Understanding of medical terminology.
• Comfort working remotely with a global team.
• Proficient in digital tools and case management software.
• Additional languages (French or Portuguese) are a plus.
• Experience in maritime industry or medical assistance is preferred.
• Familiarity with insurance and cost-control processes.

Benefits

• Fully remote, flexible work setup.
• Opportunity to explore maritime medicine.
• High-impact work improving seafarer health.
• Collaboration with an international team.
• Continuous training and professional development.