Application Support Engineer - Oracle Retail - Remote

Overview

The Application Support Engineer for Oracle Retail will be responsible for supporting, maintaining, and ensuring the performance of Oracle Retail applications.

In Short

• Provide functional and technical support for Oracle Retail applications.
• Troubleshoot and resolve production incidents and service requests.
• Perform root cause analysis to identify recurring issues.
• Collaborate with IT teams and Oracle Support.
• Conduct regular system performance tuning and monitoring.
• Assist in the deployment of application updates and patches.
• Support testing efforts for patches and enhancements.
• Maintain detailed documentation on issue resolution processes.
• Participate in on-call rotations for application availability.

Requirements

• Experience with Oracle Retail applications.
• Strong troubleshooting skills.
• Ability to perform root cause analysis.
• Experience in system performance tuning.
• Familiarity with application updates and patches.
• Good documentation skills.
• Ability to work in a team environment.
• Willingness to participate in on-call rotations.

Benefits

• Opportunity to work with Oracle Retail applications.
• Collaborative work environment.
• Potential for career growth.
• Flexible working arrangements.
• Access to training and development resources.