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Telephonic Interpreter for Pennsylvania Deutch - Remote

Posted 12 weeks ago
Customer Service
Contract
USA

Overview

As a telephonic interpreter for Pennsylvania Deutch in LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters!

In Short

  • Provide effective telephonic remote interpreting
  • Answer inbound calls in a timely manner
  • Provide superior customer service
  • Adhere to Code of Professional Conduct
  • Maintain strict standards of confidentiality
  • Follow all policies and procedures
  • Complete training(s) and participate in Quality Assurance monitoring
  • Full fluency in both English and Pennsylvania Deutch required
  • 2+ years of professional interpreting experience preferred
  • Industry specific certifications/trainings preferred

Requirements

  • Technology proficient (web-based platforms, email, Microsoft Word)
  • Landline phone access for sound quality
  • Quiet and secure interpreting space required
  • Proof of 40+ hour medical interpreting training preferred

Benefits

  • Work from home flexibility
  • Opportunity to help the LEP community
  • Continuous professional development
  • Be part of a passionate team

L.S.A

Language Services Associates

Language Services Associates, Inc. (LSA) is dedicated to facilitating effective communication for the Limited English Proficient (LEP) community through a network of qualified interpreters. Specializing in telephonic interpretation across various sectors, including medical, legal, and customer service, LSA is committed to providing superior customer service while adhering to professional standards and confidentiality. The company values ongoing training and quality assurance, ensuring that interpreters are well-equipped to meet the diverse needs of clients in an increasingly global environment.

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