Automotive Parts Interpreter - Remote

Overview

The Automotive Parts Interpreter at Repco Macgregor provides technical support to customers and leads trade sales, leveraging expertise in automotive parts to enhance customer relationships and drive sales.

In Short

• Assist DIY and trade customers with technical product support.
• Lead trade sales and build store credibility.
• Provide genuine customer service and create lasting impressions.
• Utilize up-to-date product information for problem-solving.
• Work in a busy phone-based customer service environment.
• Demonstrate automotive parts or mechanical experience.
• Communicate effectively in both technical and non-technical terms.
• Be proactive, flexible, and a team player.
• Adhere to safety standards and provide a safe work environment.
• Available to work flexible schedules as needed.

Requirements

• Safety mindset and commitment to a safe work environment.
• Experience in automotive parts or mechanical fields.
• Customer service and sales experience.
• Strong problem-solving skills.
• Proficient with computers and related software.
• Valid driver’s license (manual preferred).
• Ability to lift, bend, and climb as required.
• Flexible availability to meet job demands.

Benefits

• Attractive discounts across GPC AP businesses.
• Employee reward and recognition programs.
• Work-life balance initiatives.
• Ongoing training and career development opportunities.
• Safe and inclusive team environment.
• Employee Assistance Program.
• Parental leave top-up allowance.
• Paid volunteer leave.