Customer Service Representative (Remote) - Entry Level

Overview

We are hiring motivated individuals to join our team as Entry-Level Benefits Representatives, where exceptional customer service is part of our culture.

In Short

• Respond to inquiries via phone, email, or chat with professionalism.
• Resolve issues quickly and effectively.
• Collaborate across teams to solve complex cases.
• Provide feedback to improve products and services.
• Keep detailed records and stay organized.
• Must be a US Citizen.
• Willingness to get Licensed in Life and Health Insurance.
• Ability to stay calm under pressure.
• Familiarity with support platforms or CRM systems is a plus.
• Previous customer service experience is great but not required.

Requirements

• Must be a US Citizen.
• Must be willing to get Licensed in Life and Health Insurance.
• Ability to stay calm under pressure.
• Familiarity with support platforms or CRM systems (a plus!).
• Previous customer service experience is great but not required.

Benefits

• Weekly Commission based Salary + performance bonuses.
• 100% remote – Work from anywhere in the U.S.
• Union-backed benefits (life, health, retirement).
• Continuous training & career growth programs.
• A supportive and inclusive team that celebrates your wins.