Healthcare Case Manager - Remote

Overview

Join a high-impact team supporting U.S. Veterans through the Medical Disability Examination (MDE) program. In this role, you will help ensure timely and accurate coordination of medical examinations that directly support Veterans' Compensation & Pension (C&P) claims with the Department of Veterans Affairs. You will work in a fast-paced, metrics-driven environment where organization, communication, attention to detail, and professionalism are critical to success.

In Short

• Fully remote opportunity supporting U.S. Veterans
• Coordinate medical examinations for Veterans' claims
• Work in a structured operational environment
• Mentor newer team members and support workflow coordination
• Exercise sound judgment and navigate complex situations
• Support training, development, and continuous improvement
• Meet productivity and performance metrics
• Collaborate with internal teams and external stakeholders
• Adapt to evolving technologies and tools
• Maintain professionalism and discretion in handling sensitive information

Requirements

• Associate degree required
• 1–2 years of experience in healthcare or related fields preferred
• Experience with medical documentation and appointment coordination
• Strong verbal and written communication skills
• Proficient in Electronic Health Records (EHR) and Microsoft Office
• Ability to multitask and prioritize deadlines
• Comfortable in a performance-based environment
• Reliable high-speed internet connection required
• Ability to work independently and within a team
• Attention to detail is crucial

Benefits

• Paid sick leave after 90 days
• Medical, dental, and vision coverage
• Free TeleMedicine and Mental Health support
• Additional voluntary benefits available