Travel Specialist - Remote

Overview

As a Travel Specialist at Flex, you will collaborate with Flex cardmembers to respond to their requests, design memorable experiences, craft bespoke travel itineraries, and arrange soothing retreats in their ideal home-away-from-home.

In Short

• Collaborate with cardmembers to respond to travel requests.
• Design extraordinary travel adventures.
• Report on key successes and challenges.
• Ensure fast response times and precise communication.
• Influence product offerings based on customer feedback.
• Craft bespoke travel itineraries.
• Arrange soothing retreats for cardmembers.
• Foster collaboration within the team.
• Utilize industry expertise to curate experiences.
• Work in a fully remote environment.

Requirements

• Experience in travel planning or customer service.
• Strong communication skills.
• Creative thinking and problem-solving abilities.
• Ability to work collaboratively in a team.
• Passion for travel and adventure.
• Detail-oriented with strong organizational skills.
• Ability to manage multiple requests simultaneously.
• Proficiency in reporting and metrics analysis.
• Adaptability to changing client needs.
• Experience in the fintech industry is a plus.

Benefits

• Fully remote work environment.
• Opportunity to work with a growing company.
• Collaborative team culture.
• Potential for career growth.
• Access to travel-related perks.
• Flexible working hours.
• Supportive management.
• Engaging work that influences product offerings.
• Opportunity to design unique experiences.
• Work with passionate cardmembers.