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Store Dispatcher II - Remote

Posted 11 weeks ago
Customer Service
Full Time
USA

Overview

The Store Dispatcher II is responsible for planning and dispatching local deliveries to wholesale customers, ensuring timely and efficient service while leading a team of delivery drivers.

In Short

  • Dispatch and plan local deliveries for wholesale customers.
  • Coordinate with delivery drivers to ensure high performance standards.
  • Track delivery progress and manage driver assignments.
  • Address customer requests and complaints effectively.
  • Act as a driver during peak times if necessary.
  • Manage annual store audit processes.
  • Maintain records of driver activities and performance.
  • Work in a fast-paced environment with a focus on customer satisfaction.
  • Possess strong problem-solving and organizational skills.
  • Ensure compliance with safety and delivery standards.

Requirements

  • High School Diploma or equivalent work experience required.
  • 1-2 years experience in retail automotive service preferred.
  • Strong communication and leadership skills.
  • Ability to work under pressure and handle multiple tasks.
  • Proactive attitude with a customer-oriented approach.
  • Valid driver's license required.
  • Ability to lift and move parts weighing up to 60 pounds.
  • Functionally literate in understanding part numbers and line codes.

Benefits

  • Opportunity to work with a leading global auto parts network.
  • Engaging work environment with a focus on team collaboration.
  • Potential for career advancement within the company.
  • Access to training and development resources.
  • Competitive compensation package.

Knoll

Knoll

USA GPC Genuine Parts Company, established in 1928, is the largest global auto parts network and a leading industrial parts distributor. The company prides itself on setting high standards for performance and value, combining a small company feel with a global scale. GPC focuses on building strong relationships and delivering exceptional value by merging local expertise with a global force. With a commitment to employee development and a customer-centric approach, GPC offers rewarding career opportunities in a dynamic and supportive environment.

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