Remote Travel Research Specialist

Overview

As a Remote Travel Research Specialist, you will be an essential part of our team, guiding clients through every stage of their journey, from the moment they plan their trip to their safe return home.

In Short

• Respond to client inquiries across various channels (email, phone, messaging).
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations and travel documentation.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency.
• Remote flexibility – work from anywhere.
• Exclusive travel perks and access to industry-only discounts.
• Ongoing training and support from a dedicated team.
• Be part of a passionate community focused on travel.
• High attention to detail and strong organizational habits.

Requirements

• Excellent communication skills—both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• Strong organizational habits and a proactive mindset.
• Tech-savvy and able to learn new systems quickly.
• A genuine enthusiasm for travel.

Benefits

• Remote flexibility – work from anywhere.
• Exclusive travel perks and access to industry-only discounts.
• Professional growth – ongoing training and support.
• Be part of a passionate community focused on travel.