Customer Care Remote Travel Advisor

Overview

Departure Travel is seeking motivated individuals to join as Customer Care Remote Travel Advisors, helping clients create memorable travel experiences in a flexible remote environment.

In Short

• Guide clients through the travel planning process
• Assist with trip inquiries and destination information
• Provide professional communication during booking
• Respond to client emails, calls, and messages
• Support clients with travel modifications and cancellations
• Maintain organized client records and communication
• Gather post-trip feedback for improvement
• Stay informed on travel trends and industry tools
• Collaborate with team members in a remote setting
• Flexible evening availability may be required

Requirements

• Passion for customer service and travel
• Detail-oriented and organized
• Strong communication skills
• Ability to work independently in a remote environment
• Adaptability to new systems and technology
• Empathy and patience when dealing with clients

Benefits

• Flexible remote work schedule
• Opportunity to grow professionally
• Supportive team environment
• Work from anywhere