Remote Appointment Setter

Overview

The Remote Appointment Setter will coordinate patient appointments for gastroenterology services, providing exceptional service through effective communication and organization.

In Short

• Handle inbound and outbound calls for appointment scheduling.
• Assist patients with appointment inquiries and scheduling.
• Maintain accurate patient records in the EMR system.
• Communicate professionally with patients and providers.
• Meet productivity and accuracy targets.
• Protect patient information per HIPAA regulations.
• Work independently in a remote environment.
• Multitask and manage call volumes efficiently.
• Participate in paid training and development opportunities.
• Contribute to a supportive team-oriented environment.

Requirements

• High school diploma or equivalent; associate degree preferred.
• Experience in appointment setting or healthcare call center preferred.
• Excellent verbal communication and active listening skills.
• Strong data entry abilities and attention to detail.
• Familiarity with EMR systems or scheduling platforms is a plus.
• Reliable internet connection.
• Ability to work independently.
• Customer-focused and professional under pressure.

Benefits

• 100% remote flexibility.
• Paid training.
• Competitive pay and advancement opportunities.
• Supportive, team-oriented environment.
• Opportunity to contribute to patient care outside a clinical setting.