Remote Booking Agent

Overview

As a Remote Booking Agent, you will assist clients with their travel arrangements, ensuring a memorable and stress-free experience.

In Short

• Assist clients with travel arrangements, including flights and accommodations.
• Communicate with clients via phone, email, and chat.
• Research and recommend travel options based on client preferences.
• Book flights, accommodations, and activities for clients.
• Process payments and issue travel documents.
• Provide detailed itineraries and travel information.
• Handle changes or cancellations to bookings.
• Stay updated on industry trends and promotions.
• Maintain accurate records of bookings and interactions.
• Resolve customer complaints and issues professionally.

Requirements

• Previous experience in the travel industry is preferred.
• Excellent communication and customer service skills.
• Strong attention to detail and multitasking ability.
• Knowledge of booking systems and online platforms.
• Proficiency in Microsoft Office.
• Ability to work independently and remotely.
• Flexible schedule for different time zones.
• High school diploma or equivalent; additional education in travel and tourism is a plus.

Benefits

• Career growth opportunities in a fast-growing company.
• Flexible remote work options.
• Collaborative team environment.
• Travel perks and discounts for personal travel.