Remote Travel Assistance Representative

Overview

This position supports clients with coordinating travel details, assisting with reservations, and providing timely customer service throughout the booking process.

In Short

• Assist clients with researching travel options including hotels, cruises, and vacation packages
• Support the reservation and confirmation process
• Respond to travel-related inquiries in a professional and timely manner
• Review booking information for accuracy, including dates and traveler details
• Maintain organized records of reservations and client communications
• Provide follow-up support before and after travel as needed
• Structured onboarding and ongoing training provided
• Flexible work-from-home environment
• Ideal for individuals seeking entry-level positions in the travel industry
• Supportive and collaborative team structure

Requirements

• Strong written and verbal communication skills
• Customer-focused mindset with attention to detail
• Comfortable using online systems and digital tools
• Ability to work independently in a remote environment
• Previous customer service, hospitality, or administrative experience is helpful but not required

Benefits

• Structured onboarding and step-by-step training
• Access to established booking tools and supplier resources
• Flexible work-from-home environment
• Supportive and collaborative team structure