Online Travel Reservationist - Remote

Overview

We are looking for a dependable and detail-oriented Online Reservationist to join our remote team, supporting clients by managing travel bookings and ensuring accuracy in all reservation details.

In Short

• Process client reservations for hotels, resorts, cruises, and vacation packages.
• Review and confirm booking details for accuracy.
• Communicate with clients and vendors regarding updates and changes.
• Maintain accurate records of bookings and client communications.
• Stay informed on supplier promotions and policies.
• Collaborate with team members and travel advisors.
• Provide high-level service and professionalism in all interactions.
• Work in a virtual environment using digital tools.
• Enjoy a structured, task-oriented role.
• Contribute to a client-focused travel planning team.

Requirements

• Previous experience in reservations or customer service preferred.
• Strong written and verbal communication skills.
• Highly organized and able to manage multiple tasks independently.
• Must be 18 years or older with access to a computer and reliable internet.
• A passion for organization and helping others.

Benefits

• 100% remote work flexibility.
• Training and development in the travel industry.
• Access to booking tools and supplier platforms.
• Performance-based incentives and travel perks.
• A collaborative and supportive team culture.