Entry Level Travel Customer Support - Remote

Overview

This position focuses on assisting clients with vacation research, reservations coordination, and general travel inquiries in a fully remote environment.

In Short

• Respond to client inquiries regarding vacation options and travel details
• Assist with booking support for flights, hotels, cruises, and vacation packages
• Provide clear communication before, during, and after travel
• Review reservations for accuracy and completeness
• Maintain organized client records and documentation
• Deliver high-quality customer service with professionalism and care
• Structured onboarding and step-by-step training provided
• Access to travel booking tools and supplier resources
• Flexible remote work environment
• Collaborative and supportive team culture

Requirements

• Strong communication skills (written and verbal)
• Comfortable navigating online systems and booking platforms
• Detail-oriented with solid organizational skills
• Ability to work independently in a remote environment
• Prior customer service experience is helpful but not required

Benefits

• Structured onboarding and step-by-step training
• Access to travel booking tools and supplier resources
• Flexible remote work environment
• Collaborative and supportive team culture