ServiceNow Application Analyst II - Remote

Overview

The ServiceNow Application Analyst II is responsible for performing application system analysis, design, and configuration to support organizational needs in a remote work setting.

In Short

• Responsible for application system analysis and design.
• Collaborate with stakeholders to gather and document requirements.
• Configure and maintain ServiceNow modules and workflows.
• Lead testing activities and coordinate system implementations.
• Provide ongoing application support and troubleshooting.
• Assist in reporting and dashboard development.
• Manage assigned ServiceNow projects independently.
• Develop and maintain technical documentation.
• Promote platform governance and best practices.
• Facilitate a positive and collaborative work environment.

Requirements

• High school degree required; associate/bachelor's degree preferred.
• Minimum of three years of related experience.
• Valid Virginia driver's license required.
• Strong organizational, problem-solving, and analytical skills.
• Effective communication skills (oral, written, and presentation).
• Ability to work independently and as part of a team.
• Flexibility to prioritize multiple projects.
• Occasional travel may be required.

Benefits

• Comprehensive Medical, Dental, & Vision Benefits.
• Employer Funded Pension Plan.
• Paid Time Off accrued from day one.
• Access to onsite fitness studios and wellness discounts.
• Continued education and training opportunities.
• Access to health and wellness apps.
• Childcare discounts.
• Supportive work environment for career growth.