Remote Otter LogoRemoteOtter

Home-Based Travel Ticketing Consultant - Remote

Posted 9 weeks ago
Customer Service
Full Time
Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, France, Germany, Grenada, Guatemala, Honduras, Italy, Mexico, Netherlands, New Zealand, Nicaragua, Panama, Peru, Saint Kitts & Nevis, Saint Lucia, Spain, Trinidad & Tobago, United Kingdom, United States, Uruguay

Overview

Join us as a Home-Based Travel Ticketing Consultant and enjoy the flexibility of working remotely while assisting clients with their travel needs. Be part of a dynamic and supportive team dedicated to your success!

In Short

  • Assist clients in booking flights, cruises, train tickets, and other travel-related reservations.
  • Verify availability, pricing, and travel regulations before processing bookings.
  • Ensure all reservations are accurate and align with client preferences, schedules, and budgets.
  • Process modifications, cancellations, and rebookings as needed.
  • Communicate with clients via phone, email, and chat to understand their travel needs.
  • Provide personalized recommendations for routes, airlines, and seating options.
  • Address customer inquiries, resolve booking issues, and handle special requests professionally.
  • Maintain detailed records of bookings, payments, and client interactions using our system.
  • Process payments and send confirmation details to clients in a timely manner.
  • Stay informed about airline policies, travel restrictions, and industry updates.

Requirements

  • Strong written and verbal communication skills in English; bilingual abilities are a plus.
  • Excellent organizational and problem-solving skills with attention to detail.
  • Customer service or ticketing experience is preferred but not required—training is available.
  • Self-motivated and able to work independently in a remote setting.
  • Basic computer proficiency, including familiarity with booking platforms and CRM tools (training provided).

Benefits

  • Fully remote position with the flexibility to work from home.
  • Comprehensive training provided—no prior experience required.
  • Access to exclusive travel discounts and perks for personal use.
  • Supportive and collaborative team environment with mentorship and professional growth opportunities.
  • Unlimited earning potential with performance-based incentives.
Best Days Travel logo

Best Days Travel

Best Days Travel is a dynamic and innovative travel agency dedicated to creating unforgettable travel experiences for clients. With a focus on personalized service, the company empowers its team of Remote Travel Assistants to research, plan, and book a variety of travel arrangements, ensuring that each client's unique preferences and budget are met. Best Days Travel offers a supportive and flexible work environment, providing comprehensive training, exclusive travel perks, and unlimited earning potential. The company is passionate about travel and committed to helping others explore the world, all while working from the comfort of home.

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