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Associate Implementation Consultant - Remote

Posted 2 weeks ago

Overview

As an Associate Implementation Consultant, you will launch and manage a book of business for Mid-Market email clients, supporting Lead Implementation Consultants and collaborating with various internal teams to enhance our email product.

In Short

  • Onboard customers to Attentive’s email product by learning client goals and executing launch strategies.
  • Project manage email migrations involving multiple stakeholders.
  • Develop solutions to complex customer problems using Attentive tools.
  • Support Lead Implementation Consultants on strategic account launches.
  • Collaborate with Account Executives, Sales Engineers, and Customer Success teams.
  • Translate customer feedback into product requirements.
  • Work with Product and Marketing teams to inform product strategy.

Requirements

  • 1+ years of experience in a technical client support role.
  • Experience with ESP or CDP preferred.
  • Strong project management skills.
  • Experience managing ESP migrations.
  • Comfortable learning new software tools.
  • Creative in product rollouts and roadmaps.
  • Detail-oriented and organized.
  • Passionate about innovative products.

Benefits

  • Opportunity to work in a fast-paced, innovative environment.
  • Be part of a growing team making a difference for clients.

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