Remote Customer Service Representative (Entry-Level)

Overview

As a Remote Customer Service Representative at Globe Life AO, you will assist individuals and families with their insurance benefit options and provide excellent support from the comfort of your home.

In Short

• Respond to incoming calls, emails, and inquiries.
• Explain policy options and answer questions about insurance benefits.
• Assist clients with claims processes and policy updates.
• Maintain organized client records in digital systems.
• Conduct virtual consultations and follow-ups.
• Meet performance metrics while contributing to team culture.

Requirements

• No prior experience required; full training provided.
• Strong interpersonal and communication skills.
• Self-driven and goal-oriented.
• Comfortable using digital tools (email, Zoom, CRM).
• High school diploma or equivalent; some college is a plus.
• Must be 18 years or older and authorized to work in the U.S.

Benefits

• Fully remote work with a flexible schedule.
• Fast interview process and onboarding.
• Comprehensive training provided.
• Weekly pay with performance-based bonuses.
• Union-backed benefits including health and retirement options.
• Career advancement based on merit.
• Supportive team culture.
• Purpose-driven work to help protect families.