Work from Home Customer Service Representative - Remote

Overview

We are looking for a motivated and customer-focused Work from Home Customer Service Representative to assist clients with their insurance needs. You will provide product recommendations, ensure a seamless customer experience, and work independently while meeting sales and service goals.

In Short

• Handle inbound and outbound customer interactions related to insurance products.
• Provide accurate information and recommend suitable insurance solutions.
• Maintain organized records of client interactions and follow up as necessary.
• Achieve sales and customer service goals while working remotely.
• Participate in ongoing training to improve product knowledge and sales techniques.

Requirements

• Strong communication and problem-solving skills.
• Self-motivated and able to work independently.
• Access to a reliable internet connection and a quiet work environment.
• Must obtain necessary insurance licensing (candidates are responsible for licensing costs).
• Previous experience in customer service or sales is preferred but not required.

Benefits

• Opportunity to work from home.
• Flexible working hours.
• Career development opportunities in a growing industry.
• Supportive team environment.
• Access to ongoing training and resources.