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Centralized Scheduler - Call Center - Remote Opportunity

Posted 1 week ago

S.S.M.G

SMG System Medical Group

Customer Service
Full Time
USA

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Jobs from SMG System Medical Group:

Overview

The Centralized Scheduler is responsible for scheduling, cancelling, rescheduling, and registering outpatient visits and procedures for multiple ambulatory clinics, ensuring all necessary information is collected for scheduling and registration.

In Short

  • Responsible for scheduling and registering patients for outpatient visits.
  • Collect necessary patient information for scheduling.
  • Communicate scheduling modifications as needed.
  • Respond to patient and staff needs and complaints.
  • Ensure completeness of written orders from referring physicians.
  • Complete work queues and daily tasks timely.
  • Strong communication skills required.
  • Ability to sit for extended periods.
  • Standard office environment.
  • Full-time position with 40 scheduled hours per week.

Requirements

  • High School diploma or equivalent.
  • State criminal background check as required.
  • Experience in scheduling and customer service preferred.
  • Ability to communicate effectively with patients and staff.
  • Strong organizational skills.
  • Ability to handle multiple tasks efficiently.
  • Familiarity with medical terminology is a plus.
  • Proficiency in computer skills.
  • Ability to work in a fast-paced environment.
  • Commitment to patient care excellence.

Benefits

  • Opportunity to work remotely.
  • Comprehensive health benefits.
  • 401(k) retirement plan.
  • Paid time off and holidays.
  • Supportive work environment.
  • Opportunities for professional development.
  • Employee wellness programs.
  • Access to educational resources.
  • Competitive salary.
  • Work-life balance initiatives.

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