Marketing Operations Specialist - Remote

Overview

Cloudbeds is the leading platform redefining the concept of PMS for the hospitality industry, serving tens of thousands of properties in more than 150 countries worldwide. Built from the ground up to be masterfully unified and scalable, the award-winning Cloudbeds Platform brings together built-in and integrated solutions that modernize hotel operations, distribution, guest experience, and data & analytics.

In Short

• Join a remote-first company with a focus on hospitality technology.
• Role involves optimizing marketing processes and workflows.
• Utilize Account Engagement (Pardot) and Salesforce platforms.
• Monitor lead flow and ensure accurate scoring and processing.
• Collaborate with Sales, Marketing, and IT teams.
• Support integrations with third-party apps and tools.
• Maintain data integrity and troubleshoot issues.
• Document processes and assist in CRM implementation.
• 2+ years of experience with marketing automation tools required.
• Exceptional communication and teamwork skills are essential.

Requirements

• 2+ years experience with Marketing Automation Tools like Pardot, Hubspot, or Marketo.
• 2+ years of Salesforce experience; certifications are a plus.
• Familiarity with tools like Groove, Chilipiper, LeanData, or Qualified.
• Strong Excel skills.
• Understanding of digital user behaviors and marketing funnels.
• Experience in data hygiene and deduplication strategies.
• Ability to manage cross-functional initiatives and meet deadlines.
• Medium experience with analyzing marketing data.
• Excellent oral and written communication skills.
• A great team player.

Benefits

• Flexible working schedules and open Paid Time Away policy.
• Opportunity to travel and work remotely.
• Access to professional development and training.
• Inclusive culture that celebrates diverse perspectives.
• Company-wide mental health days.