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Branch Manager II - Short Term Assignment - Remote

Posted 2 days ago
Sales / Business
Full Time
Canada
$91,200 - $136,800 CAD/year

Overview

The Branch Manager II role at TD Canada Trust involves leading a team to enhance customer experiences and drive business results in a banking environment.

In Short

  • Lead a medium-sized team to improve customer conversations.
  • Mentor team members on banking solutions and customer service.
  • Promote TD’s image in the community through events.
  • Ensure optimal employee scheduling for branch operations.
  • Develop and implement business strategies to meet objectives.
  • Handle escalated customer issues effectively.
  • Oversee compliance-related duties within the branch.
  • Maintain accuracy in customer transactions.
  • Foster a positive and productive work environment.
  • Collaborate with other banking departments for updates and regulations.

Requirements

  • Undergraduate degree and/or 5+ years of relevant experience.
  • Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course.
  • Strong knowledge of advanced investing and credit processes.
  • Proficiency in MS Office and internet applications.
  • Excellent communication skills for customer and team interaction.
  • Ability to make accurate decisions with confidential information.
  • Leadership skills to influence and achieve results.
  • Problem-solving and negotiation skills.

Benefits

  • Competitive salary and variable compensation.
  • Health and well-being benefits.
  • Savings and retirement programs.
  • Paid time off and banking discounts.
  • Career development and mentorship programs.
  • Access to an online learning platform.
  • Regular performance and development conversations.
  • Supportive and inclusive work environment.
Meloche Monnex logo

Meloche Monnex

The Toronto-Dominion Bank (TD) is one of the world's leading global financial institutions and the fifth largest bank in North America by branches. With a commitment to delivering legendary customer experiences, TD serves over 27 million households and businesses across Canada, the United States, and globally. The bank employs more than 95,000 colleagues who are dedicated to enriching the lives of customers, communities, and each other. Guided by the vision to 'Be the Better Bank,' TD focuses on innovation and enhancing customer experience while providing growth opportunities and skill development for its employees. The bank is also committed to diversity, equity, and inclusion, fostering an environment where all colleagues can thrive and contribute to a more sustainable future through initiatives like the TD Ready Commitment.

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